Returns & Exchanges

At Washburn's Home Furnishings, we want you to love your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

1

Initiate Your Request

Contact our customer service team via email or through our online portal with your order number and the reason for the return.

2

Prepare the Item

Ensure the furniture or decor is in its original condition and repackage it securely in the original shipping materials to prevent damage.

3

Schedule Pickup or Shipping

For large furniture items, we will coordinate a professional freight pickup; for smaller decor, we will provide a prepaid shipping label.

4

Receive Your Refund

Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing